Trends News

VIDEO: Genesys President Tom Eggemeier talks Indy, tech talent and the future

Genesys completed its acquisition of homegrown competitor Interactive Intelligence in December, and the global customer experience software leader showed its appreciation for the community by bringing its signature international user conference to Indianapolis in May — CX17. Among the big news coming out of the four-day, jam-packed event, Genesys announced G-NINE, an innovation framework for the company’s leading omnichannel

How BidPal helps nonprofits keep up with mobile tech

While emerging fundraising software makes nonprofit success more manageable, it also leaves nonprofit professionals everywhere wondering how they can keep up with ever-advancing technology. Here at BidPal, we have one simple answer: embrace the mobile technology revolution! For nonprofits, mobile tech can make a major impact when it comes to raising funds, engaging donors, and

Five Acronyms Affecting Mobility’s Future

Keeping up with dozens of enterprise mobility terms is tough to do. Understanding their importance and how they impact industry trends is even harder. Without an expert resource to rely on, this seemingly endless stream of acronyms can overwhelm even the most tech-savvy organizations. There are new terms and technologies being created everyday — which