LumavateUPDATE COMPANY INFO
Lumavate provides customer engagement software that turns a fragmented customer experience into an unforgettable brand experience
Lumavate’s intelligent SaaS platform provides a customer engagement solution that takes a fragmented end user experience and streamlines it into an unforgettable experience with your brand.
Using the Lumavate platform in conjunction with an IoT platform, products are “born digital” so your customers can use their mobile devices to control their product, receive real-time notifications, access serialized product content, order model-specific parts and supplies, and DIY self-service.
If you’ve looked at our Job Board lately, you’ve likely noticed the increase of customer success roles in Indiana tech companies. You likely have customer success managers who represent your company, regardless of the position or title they might possess. Think about every software-as-a-service application you or your company purchased in the last few months.
2016 proved to be another standout year for investments in Indiana technology companies with a total of 23 deals at a combined fundraise amount of $51.51 million, equating to an average deal size of $2.2 million. According to the PricewaterhouseCoopers/CB Insights report, Q1 2017 venture investment in Indiana companies totaled $27 million through 11 deals.
If you’ve ever tried to get information on a product you already own — like finding an owner’s manual, warranty, replacement parts or a place where they can help you fix it — then you already know why Lumavate was created. The experience of trying to get the information you need from an inanimate object