BACK TO RESULTS

Director of Customer Success

EXPERIENCE: 6-8 Years
ADDRESS: Market Tower, 10 W Market Street #1950 , IN 46204
DESCRIPTION:

Responsibilities
-Drive Customer Success Outcomes
-Define and Optimize Customer Lifecycle
-Manage Customer Success Activities
-Measure Effectiveness of Customer Success
-Lead World-class Customer Success Team
-Enhance Effectiveness and Efficiency Through Technology
-Inspire Customer Success Across Company

Skill Sets
-True passion for customers
-Willingness to get hands dirty
-Philosophy of do the right thing…always
-Understanding of what our customers do every day
-Knack for influence management – influence through persuasion, negotiation, and consensus building
-Strong empathy for customers AND passion for revenue and growth
-Deep understanding of value drivers in recurring revenue business models
-Analytical and process-oriented mindset
-Demonstrated desire for continuous learning and improvement
-Enthusiastic and creative leader with the ability to inspire others
-Excellent communication and presentation skills

Qualifications
-5+ years experience leading customer facing marketing organization
-Proven leader and self starter
-Understanding of marketing strategy
-Analytical and process oriented

Date Posted: 11/09/2017
More Info

DemandJump

CATEGORY: Big Data/Analytics, Marketing/Sales Technology CITY: Indianapolis

The Artificial Intelligence Marketing (AIM) Platform. Simply put, DemandJump turns marketing into revenue generation.

SEE FULL PROFILE SEE OPEN JOBS