The future of Cx communication is in customers’ hands

Businesses traditionally have dictated when and how customers could communicate with them. Designated service hours were set, and only specific methods were available for customers to contact businesses. Initially, that meant in-person visits, telephone calls and, as technology expanded, email took hold.   As technology continued to evolve with texting, messaging apps and chatbots available 24/7, […]

More than ‘just video games’: Indiana universities invest in esports curriculums and careers paths

When Twitter launched and started gaining popularity, people scoffed at the “microblogging” site and said it would never last. Today, some politicians are demanding that Twitter be treated like a public utility because it is so entrenched in and vital to our public discourse. Similarly, esports had its detractors early on, but there is no […]
Pros and Cons of working for a startup

Pros and Cons of Working for a Startup

Tech startups can be fun and fulfilling places to work, but they may not be right for everyone.
The Guide to Startups and Scale-Up Companies

The Difference Between Startup and Scale-Up Companies (and Why it Matters)

Startups are essential to any tech ecosystem. Every industry needs fresh and new innovations to stay relevant, and startups bring needed capital, ideas, and solutions to the market that can further support the bigger tech ecosystem. It’s crucial during the initial introduction of a startup tech company that they find their niche and stride, quickly. […]
The Guide to Tech Companies and SaaS Categories

The Guide to Tech Companies & SaaS Categories

Tech innovation is all-encompassing. It’s more than creating a product and marketing; it’s about understanding technology itself and how it can be leveraged to help solve everyday problems. With that being said, what exactly makes up a tech company? How exactly do we define tech? Is it the product? Is it the service? Is it […]
2022 Guide to the Biggest Tech Hubs in the World

The Biggest Tech Hubs in the World & How They’re Changing

For years, Silicon Valley has been seen as the major tech hub in the United States. As tech has continued to thrive as a major industry, more and more tech hubs have emerged as a result of the demand for more great technology solutions. In fact, if you consider transportation, amenities, livability, cost of living, […]

Tech Internships in 2022: What You Need to Know

As you embark on your journey in a tech career, it’s important to consider internships to support your professional journey in tech. As a college student, there are various kinds of internships from which you can choose. An internship can give you a preview of what to expect in “the real world”. It can give […]

Meet 5 Black Entrepreneurs Driving Tech Innovation

For some of us, change presents a challenge and the goal can be finding our way back to the status quo. For others, change is an opportunity to find a better way to accomplish something. We are lucky to live in a state that is full of innovators, those who aren’t afraid to look a […]