Meet the Scale-Up of the Year nominees for the 22nd annual Mira Awards

Celebrating high-growth, innovation-driven businesses that provide technology products or services (or highly-tech-enabled businesses) Every startup dreams of becoming the next scale-up company. It means you’ve taken your business to the next level, bringing about new opportunities including customers, capital and growth. The Scale-up of the Year award celebrates high-growth, innovation-driven businesses that provide technology products […]

Counterpart gives back deliciously

When you have a client that makes delicious concoctions, it only makes sense to check in from time-to-time to spend a little on their treats. It’s a win-win-win as you patronize a good client, get a close-up visual on how things are going all while delighting your team. But Counterpart doesn’t stop there when it […]

How listening and empathy are fueling growth at software startup Authenticx

Sometimes the pent up demand for new tech is so great that it can rocket a market like customer experience management into double-digit compound annual growth. To be exact, customer experience related sales are projected to grow 11.8% over the next five years. But tucked into customer experience management’s impressive growth is a second story […]

Resolve to get healthy (and local) with Indianapolis-based LifeOmic Precision Wellness

It’s a new year and a new opportunity for health. Now more than ever Hoosiers are mindful of their health and what they can do to make sure they curb their vulnerability to disease. COVID-19 made it clear that chronic conditions can impact your body’s effectiveness in fighting off disease. LifeOmic, a health software start-up […]

Genesys won’t let the pursuit of technology get in the way of common sense

Customer service at its purest, most basic form is a one-to-one and face-to-face conversation at the point of service. That’s the measure of the entire experience, and it’s easy to understand how it went. The farther away you get from the customer, however, the more difficult it is to even have a conversation, let alone […]