A Global Challenge: How Genesys is Navigating COVID-19

This is the first in an ongoing series of articles designed to provide guidance for making a Smart ReStart back to the office as we all deal with pandemic-related concerns. Tech leaders will share their experiences, lessons learned and things to watch out for as we all work together. Nothing could have prepared the world […]

Meet Blake Rodier, Technical Support Manager at Scale Computing

Blake really enjoyed gaming, so getting into building his own PC was one of his first entries into tech. He knew pretty early on that I wanted to pursue a career in technology.

Meet Alex Schrameyer, Technical Team Lead at Genesys

Alex's father worked in the tech industry, so he was exposed to emerging technologies and the support field from an early age. He started his career as a PC Technician before moving into technical support.

Meet Rachel Faulkner, Director of Public Relations at Genesys

Rachel gets to lead international public relations for Genesys from her hometown and current city of Indianapolis. Read about how she started working in tech after a career in a multitude of other industries.

Calling for change: why we support Indiana bias crimes legislation

Indiana is home to about 20 percent of the 5,000 Genesys employees worldwide, yet Indiana is one of only five states in the United States that does not have some form of bias crime law. Genesys CEO Paul Segre calls on the tech community to help change that.

Genesys commits to growing diverse talent pipeline in Indy

Are businesses in Indianapolis doing enough to increase the diversity of their talent pool? It’s a topic that is brought up frequently, especially in our tech ecosystem. We often look to the companies that are the largest and most established to pave the way, and last week, it was Genesys who stepped up to announce […]

Cummins CIO, Ice Miller partner, Angie’s List co-founder and Genesys president all join TechPoint board of directors

TechPoint, the growth accelerator for Indiana’s tech ecosystem, announced new leadership for its board of directors including: Cummins CIO Sherry Aaholm, Genesys President Tom Eggemeier, Ice Miller Partner Eric Goodman, and ANGI Homeservices Chief Customer Officer Angie Hicks. Scott McCorkle, former chief executive officer of Salesforce Marketing Cloud, recently joined TechPoint as board chair replacing […]

VIDEO: Genesys President Tom Eggemeier talks Indy, tech talent and the future

Genesys completed its acquisition of homegrown competitor Interactive Intelligence in December, and the global customer experience software leader showed its appreciation for the community by bringing its signature international user conference to Indianapolis in May — CX17. Among the big news coming out of the four-day, jam-packed event, Genesys announced G-NINE, an innovation framework for the company’s leading omnichannel […]