The future of Cx communication is in customers’ hands
Businesses traditionally have dictated when and how customers could communicate with them. Designated service hours were set, and only specific methods were available for customers to contact businesses. Initially, that meant in-person visits, telephone calls and, as technology expanded, email took hold. As technology continued to evolve with texting, messaging apps and chatbots available 24/7, […]
Looking For An Entry Level Job in Tech? Here’s Some Advice.
Everyone has to start somewhere in the professional world. Entry level jobs are crucial positions to help workers learn and grow as professionals and as members of a team. But how do you go about finding the right entry level position and landing a job offer? What are employers looking for in candidates? What should […]
Meet the Startup of the Year Nominees for the 2022 ‘Best of Tech’ Mira Awards
These trailblazing ventures demonstrate the creative, strategic and innovative entrepreneurial spirit of Indiana’s technology community With so many ideas already realized, coming up with something new is harder than it ever has been. That doesn’t stop the innovators of the world who think of new ways to solve common challenges, and it’s something to be […]
Making A Home In Central Indiana’s Growing Tech Ecosystem
The people who make up the tech scene here in the Crossroads of America have many faces. Some are those of born and raised Hoosiers, those who grew up to the sounds of John Mellencamp, watching games at Assembly Hall, and enjoying pork tenderloins the size of their face. But many are the faces of […]