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Customer Experience Representative

Indy Auto Man
Indianapolis
3-5 years
Sales
Full-time

Job Description

We are looking for a dedicated Customer Experience Representative to join our award-winning team! The ideal candidate will provide exceptional customer service, handle various administrative tasks, and contribute positively to the overall customer experience. Duties & Responsibilities:
  • Create a positive first impression for customers
  • Customer greetings & check-ins
  • Manage communication issues
  • Support the Internet Supervisor as a backup
  • Document scanning
  • Stock coffee station & printer supplies
  • Order supplies
  • Distribute calls & mail
  • Review & chip counts
  • Assist with vehicle transports
  • Consistently give & receive feedback
  • Other duties as assigned
The Ideal Candidate:
  • Coachable and receptive to feedback
  • A team player who contributes to a positive and cohesive work environment
  • Effective communicator with strong interpersonal skills
  • Demonstrates the ability to honor commitments
  • Dependable, demonstrating consistent reliability in work and customer interactions
Minimum Requirements:
  • Valid driver’s license and clean driving record
  • Ability to pass a background check
  • Stable and consistent employment history
  • Proficiency in both verbal and written communication
  • Basic computer skills
  • Willingness to work flexible hours, including evenings and Saturdays
  • 2+ years of customer service experience
    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Flexible schedule
    • Health insurance
    • Paid time off
    • Referral program
    • Vision insurance
Job Type: Full-time Pay: $33,280.00 – $39,280.00 per year Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Referral program
  • Vision insurance
 

Company Information

Indy Auto Man in Indianapolis proudly serves Beech Grove, Carmel, Avon, Westfield, and nearby areas, offering a free 30-mile taxi ride for all surrounding Indianapolis regions. Skip the hassle of visiting multiple car lots around Indiana by browsing our inventory and purchasing a used car online, with free delivery within 250 miles of our dealership. We also provide nationwide door-to-door shipping, taking care of every detail to ensure your car arrives safely at your home. Experience the best terms for buying or financing a vehicle from the IAM used car dealership in Indiana.

Customer Experience Representative

Indy Auto Man
Indianapolis
3-5 years
Sales
Full-time

Job Description

We are looking for a dedicated Customer Experience Representative to join our award-winning team! The ideal candidate will provide exceptional customer service, handle various administrative tasks, and contribute positively to the overall customer experience. Duties & Responsibilities:
  • Create a positive first impression for customers
  • Customer greetings & check-ins
  • Manage communication issues
  • Support the Internet Supervisor as a backup
  • Document scanning
  • Stock coffee station & printer supplies
  • Order supplies
  • Distribute calls & mail
  • Review & chip counts
  • Assist with vehicle transports
  • Consistently give & receive feedback
  • Other duties as assigned
The Ideal Candidate:
  • Coachable and receptive to feedback
  • A team player who contributes to a positive and cohesive work environment
  • Effective communicator with strong interpersonal skills
  • Demonstrates the ability to honor commitments
  • Dependable, demonstrating consistent reliability in work and customer interactions
Minimum Requirements:
  • Valid driver’s license and clean driving record
  • Ability to pass a background check
  • Stable and consistent employment history
  • Proficiency in both verbal and written communication
  • Basic computer skills
  • Willingness to work flexible hours, including evenings and Saturdays
  • 2+ years of customer service experience
    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Flexible schedule
    • Health insurance
    • Paid time off
    • Referral program
    • Vision insurance
Job Type: Full-time Pay: $33,280.00 – $39,280.00 per year Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Referral program
  • Vision insurance
 

Company Information

Indy Auto Man in Indianapolis proudly serves Beech Grove, Carmel, Avon, Westfield, and nearby areas, offering a free 30-mile taxi ride for all surrounding Indianapolis regions. Skip the hassle of visiting multiple car lots around Indiana by browsing our inventory and purchasing a used car online, with free delivery within 250 miles of our dealership. We also provide nationwide door-to-door shipping, taking care of every detail to ensure your car arrives safely at your home. Experience the best terms for buying or financing a vehicle from the IAM used car dealership in Indiana.
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