Cortland* Part of Alter Domus Group is currently seeking a new Application Support Engineer to join our Technology team at our Carmel, IN office.
Act as primary point of contact to the business users;
Act as subject matter expert on our proprietary applications;
Investigate root cause of break/fix issues and update the code to correct the issue;
Work closely with engineering, quality control, release management, and business analytics to troubleshoot and resolve production issues; and
Maintain and present monthly incident management reporting to business stakeholders.
BA/BS in computer science or equivalent, MIS degree preferred;
1+ years of professional software development experience, background in financial services preferred;
Previous experience with Microsoft development including: C#, .NET Framework, ASP.NET, ADO.NET, SQL Server, T-SQL, Web API 2, and TFS;
Understanding of object-oriented programming and asynchronous programming concepts;
Experience in debugging software in an integrated development environment;
Highly analytical and strong problem-solving skills;
Experienced designing and developing efficient, complex modules or programs;
Effective communication skills; and
Experience with issue-tracking software.
January 23, 2020