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Workday – Cloud Management Engineer
Our free-thinking consultants lead companies in the creation of next-generation Worker and Customer Experiences. Appirio uses the latest cloud platforms, pre-built solution accelerators, and crowdsourcing services to challenge conventional thinking, spark change, and deliver results in days or weeks, not months or years. Appirio is a trusted partner to some of the world’s largest brands, including Cardinal Health, Coca-Cola, eBay, Facebook, Georgia-Pacific, Home Depot, Moen, and Sony Playstation.
Brief Summary of Role
Cloud Management Engineers (CME) form the foundation of our Cloud Management teams. CME’s for Workday are primarily responsible for functional and integration work as well as technical support; such as bug fixes, enhancements, and escalated issues related to the Workday platform. The CME position provides an excellent opportunity for those looking to get into the cloud computing space working in a support role with our high-profile clients.
Cloud Management Engineers will need to understand the architecture of the client-specific applications we support
Cloud Management Engineers provide creative contribution to improving our clients’ cloud environments as well as our own internal methods and assets
Responsible for functional and integration work as well as technical support; such as bug fixes, enhancements, and escalated issues related to the Workday platform
Education and Required Experience
Professional experience with web-based applications; specifically in the HRIS, HCM, or Financial systems space
Computer Science, Informatics, MIS, Management, HR, IT major or equivalent
Prefer experience in an escalated support tier environment for an application or managed service
Experience with enterprise integration tools strongly preferred
A highly committed individual with a background in a problem solving, operations environment
Passion for working with people and systems, and a strong interest in helping customers succeed
Discipline, integrity, attention to detail and problem solving skills are a prerequisite to be successful in this role
Strong written and verbal communication skills with an ability to summarize the work done in an articulate fashion via email or case notes
Experience developing for or supporting a SaaS product or service is preferred
Cloud platform experience (Workday) a strong positive
Not eligible for Visa Sponsorship
We are an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans and individuals with disabilities are encouraged to apply.