Infrastructure Administrator

BlackInk ITIT & Cybersecurity 3-5 Years

Job Description

Are you curious, inventive, committed, and passionate about customer service? Do you want to play a role in shaping how companies stay safe and maximize their technology investments? We are a team of professionals that is all in on delivering value to the people, the community, and clients we serve. Blackink IT has built a culture that values Integrity, Ownership, Ingenuity, Excellence, Respect, and Teamwork. We have been around for 25+ years, challenging status quo and helping our clients succeed.

WHAT YOU WILL BE DOING

Administering Customer Success

Implementation of client technology projects that successfully achieve the defined results and receives high client satisfaction ratings.

Ensure client infrastructures are secured, operational, and documented in ways that increase client value and reduce the ongoing support of the solution.

Provides technical expertise, management, and implementation for client networks, cloud, backup and disaster recovery and on-premise systems.

Operational Management

Administer systems and respond to alerts that ensure client patches are applied as designed, backup jobs perform as designed, and systems achieve the desired performance as was established in the overall system design.

Automates routine administration activities to reduce implementation and support time.

Enables faster problem diagnosis and resolution for future similar problems by documenting symptoms reported and final solution that resolved the root cause of the problem so details can be searched and easily retrieved in the BlackInk IT knowledge system.

REQUIRED KNOWLEDGE & SKILLS

In depth, systems, cloud, and network engineering knowledge and hands-on experience.

Demonstrates excellence in consulting on business technology needs, development of solution designs, and procedures for project delivery success.

Achieved technical certifications that represent advanced technical knowledge and application.

Excellent interpersonal skills, strong communication skills with a user-friendly language.

WHAT WE VALUE

People who see others as an individual and not an object.

Passion for helping clients keep safe and productive through advanced technologies.

Proactive problem-solvers with confidence in your skills and humility in your approach.

Detail-orientated people that can manage multiple concurrent projects and deadlines.

Hunger to always keeping learning and growing.

Ingenuity-minded thinking when approaching routine tasks.

ABOUT US

We believe people are first.

We want you to make a significant impact.

We move quickly and expect a lot from our people.

We always try to do the right thing.

THE BENEFITS
Medical, dental and vision insurance

Short and long-term disability

401K Match

Training and personal development

Paid cell phone

Generous paid time off

Free parking downtown

Paid time for community support

Posted On

May 9, 2022