Are you curious, inventive, committed, and passionate about customer service? Do you want to play a role in shaping how companies architect solutions that maximize their technology investments? We are a team of professionals that is all in on IT management. Blackink IT is redefining how IT consulting and managed services are strategically used by companies. Blackink IT has built a culture that values Integrity, Ownership, Ingenuity, Excellence, Respect, and Teamwork. We have been around for 25+ years, challenging status quo and helping our clients succeed.
WHAT YOU WILL BE DOING
Engineering Customer Success
Lead the solution design and hands-on implementation of client technology projects.
Ensure client projects are designed, implemented, tested, and documented in ways that increase client value and reduce the ongoing support of the solution.
Provides technical leadership in solution architecture, design, and implementation for client networks, cloud, backup and disaster recovery and on-premise systems.
Consults with clients on various solutions and technical issues in a way that builds trust in the professional partnership and bring maximum value to the relationship.
Assist in researching new technologies and new system releases / upgrades and makes recommendations on adoption timing, testing, and implementation.
Automates routine engineering activities to reduce implementation and support time.
REQUIRED KNOWLEDGE & SKILLS
In depth, systems, cloud, and network engineering knowledge and hands-on experience.
Demonstrates excellence in consulting on business technology needs, development of solution designs, and procedures for project delivery success.
Achieved technical certifications that represent advanced technical knowledge and application.
Excellent interpersonal skills, strong communication skills with a user-friendly language.
WHAT WE VALUE
People with passion for technology and willingness to give what it takes.
Proactive problem-solvers with confidence in your skills and humility in your approach.
Detail-orientated people that can manage multiple concurrent projects and deadlines.
Hunger to always keeping learning and growing.
Ingenuity-minded thinking when approaching routine tasks.
We believe people are first.
We want you to make a significant impact.
We move quickly and expect a lot from our people.
We always try to do the right thing.
Medical, dental and vision insurance
Short and long-term disability
Training and personal development
Paid cell phone
Paid time off
Free parking downtown
Paid time for community support
September 13, 2021