Head of Customer Success

Job Description

Celigo is looking for a strategic, mission-driven senior leader to join our team as the Head of Customer Success. You will be responsible for driving exceptional customer value by maturing Celigo’s CS strategy; leading our growing Customer Success and Support teams; driving global execution of Customer Success activities such as onboarding, adoption, support, advocacy, and retention; and producing favorable business outcomes for renewals and churn. This is an exciting opportunity to partner with business leaders across a high growth company with a massive TAM to drive fast and scalable business growth.

The ideal candidate will be a proven leader, have superior strategic and analytical skills, be process and relationship oriented, and be able to multi-task and thrive in a fast-paced, continually evolving environment. The ideal candidate has the hunger and fortitude to produce rapid results.

January 21, 2021