HR Assistant (Information Systems)

Job Description

Duties:

Processes a variety of personnel actions including promotions, separations, benefits elections, pay related adjustments and changes in employee data.

Extracts data from automated systems using automated reporting applications, determines the need for corrections and makes changes as necessary.

Updates and verifies information in both automated and hard copy personnel and training files in accordance with documented standards.

Receives and answers telephonic, automated and written inquiries concerning current or former employees, position records, training history, benefits information and related data, or information related to one or more aspects of basic HR operations.

Works with, and provides assistance to, other staff members and customers concerning employee and position records, training information, and the processing of personnel actions.

Provides a wide range of information concerning all aspects of the Federal Employee Health Benefits (FEHB), and Thrift Savings Plan (TSP) Program to employees concerning eligibility, enrollment, and basic features.

Performs a variety of clerical tasks as needed in execution of technical support duties.

January 25, 2023