Customer service is broken — stuck in a time warp. As everything has evolved around it, the technology available to support the way businesses engage with customers has mostly stood still. The tools we have on the phones in our pockets are wildly superior to what’s available to us when we engage with our favorite brands. The truth that no one wants to say out loud is that Big Tech has held the customer experience hostage for decades with its giant servers, complex implementations, buried software and expensive contracts. And that’s just not ok with us.
So we founded Edify and built Huddle to seize the opportunity in the void. With customer experience being the final frontier in winning the hearts and dollars of consumers long-term, the brands who prevail are going to be the ones who have tools to do what no one else can. At last, there’s a more predictable, reliable, cost-effective, transparent, full-featured, cloud-native, easy-to-get-and-use, intuitive, accessible, genius single piece of software that’s changing everything.The time for employees to love work, and customers to love companies is here. And finally, so are the tools.
We are Edify. And we’re customers, too.
We are looking for an outstanding Web Developer to be responsible for the coding, innovative design and layout of our website. This job reports to the Marketing function of the organization. You will help build our website -- from concept all the way to completion, fashioning everything from the home page, to site layout, and function. You will also design, build and program email templates, landing pages, ads and more to support various marketing campaigns and initiatives.
You should be able to write clean code and ensure your programs run properly. We also expect you to be passionate about building software and perform well working in a team, along with marketers, developers, and web designers.
Be a self-starter - take the initiative to make suggestions, give ideas, and contribute to the team before you’re asked.
Produce well-designed, testable, efficient code by using best software development practices.
Build and maintain a website layout/user interface by using standard HTML/CSS practices.
Utilize data from various back-end services and databases.
Collect and review specifications and requirements based on technical needs.
Continual renewal of design and overall content presentation.
Maintain, expand, and scale our site as assigned.
Keep up-to-date with emerging technologies and industry trends and apply them into operations and activities.
Work together with web designers to match visual design intent.
Create graphics and illustrations for articles, editorials, blogs, message boards, etc.
All other duties assigned.
4+ years' experience of working in a Web Developer or Web Programmer position.
Excellent knowledge of HubSpot.
Experience with Salesforce is a plus.
Good experience with graphic design and web application development.
Excellent knowledge of how web applications work including security, session management, and best development practices.
Excellent knowledge of modern HTML/CSS.
Experience with network diagnostics and network analytics tools.
Knowledge of Search Engine Optimization process.
Strong problem-solving skills with a creative approach and openness to wearing multiple hats.
Strong organizational skills with the ability to prioritize tasks.
Excited to work and thrive in a fast-paced environment, learn rapidly and master diverse web and design technologies and techniques.
At Edify, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.Posted On
September 3, 2021