Technical Writer

enVistaOther 3-5 Years

Job Description

Because of our commitment to customer satisfaction, enVista has grown into an industry leader as both a software and service provider. The driving force behind this success is our unwavering belief in clear and effective communication. We’re searching for an experienced technical writer to join our team and help take our customer-focused offerings to new heights. As an ideal candidate, you have proven experience in a highly technical field, such as software development, computer science, or engineering. Your ability to evaluate and analyze complex information is second to none, and you have a natural desire to help people understand things that are hard to understand.

The Technical Writer will be responsible for developing comprehensive documentation that meets organizational standards while evaluating current content and developing innovative approaches for improvement. This position will also obtain a deep understanding of products and services to translate complex product information into simple, polished and engaging content. This position will also write user-friendly content that meets the needs of the target audience, turning insights into language that sets our users up for success.

Primary Responsibilities:

Research, outline, write, and edit new and existing content, working closely with various departments to understand project requirements
Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation
Work with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage
Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation
Skills and Experience Needed:

ExperieBachelor’s degree in relevant technical field
2-4 years’ industry experience as an effective technical writer
Proven ability to quickly learn and understand complex topics
Previous experience writing documentation and procedural materials for multiple audiences
Superior written and verbal communication skills, with a keen eye for detail
Experience working with engineering to improve user experience: design, UI, and help refine content and create visuals and diagrams for technical support content
Preferred Qualifications:

Experience with Document 360 would be beneficial
Proven ability to handle multiple projects simultaneously, with an eye for prioritization
Firm understanding of the systems development life cycle (SDLC)
Previous software development experience
Certification through the Society for Technical Communicators
Experience using XML tools to create documentation

Posted On

June 29, 2020