Job Title: IS Educator - Credentialed Trainer (Support Center Training - Grand Central)
Support Center Training | Franciscan Alliance
Address 1500 Albany Street
Beech Grove, IN 46107
Education Associates Required
There is one (1) position available for Epic Grand central application.
This position can be located at any Franciscan Alliance region.
WHAT WE NEED
WHO WE ARE LOOKING FOR
The IS team at Franciscan Aliiance develops and implements a wide variety of systems and applications. Our work is seen in every department from nursing to patient registration, from accounting to HR. That breadth of work brings a diverse group of end-users. Our IS Educator works with them all to train them on the effective use of tools and applications.
Do you have strong communication skills? Are you good at teaching non-technical people how to use technology? Do you enjoy presenting in front of a group? Are you a good problem solver? We’d love to talk to you about this open position.
WHAT YOU WILL DO
Responsible for training the Epic Grand Central application.
Delivers classroom instruction to a variety of audiences, understanding and applying adult learning principles.
Collaborates with other Franciscan Educators to test and update curriculum or other training materials.
Creates materials to provide on-the-job assistance with an application or skill. Includes, but is not limited to tip sheets, FYI’s, and quick reference guides.
Provides on-site support for end users during implementations or assistance as needed.
Completes desk side reviews and shadowing of departments to gather knowledge for training.
Completes cross-training in multiple Franciscan platform applications.
May perform quality audits.
WHAT IT TAKES TO SUCCEED
Instructor Application Credentialing required within three months of employment.
Learning Management System experience preferred.
Must be able to facilitate and lead meetings.
Flexibility and adaptability.
Ability to take needed action without direct instructions.
Excellent communication skills using tact, sensitivity, sound judgment, and a professional attitude.
Maintains a positive attitude at all times.
Excellent presentation skills.
WHAT WE'RE LOOKING FOR
1-3 Years ExperiencePosted On
July 23, 2019