Conduct qualitative and quantitative user research for assigned products, applications or solution areas.
Analyze and synthesize user research & understanding to define appropriate functionality and product requirements to drive design.
Define and design user personas, customer journeys, service blueprints, etc. to document and share optimal user experiences and opportunities for innovation or improved experiences.
Define and design User Experience Strategies and Frameworks representing the future state of products, services and solutions.
Define and design User Experience Architectures (wireframes, sitemaps, interaction flows, prototypes, etc.) for online, mobile, device and store experiences.
Ensure proper application of UX standards, design systems, patterns and processes on all projects.
Design and conduct usability tests, analyze results and write reports with recommended actions.
Provide subject matter expertise to business leaders, product owners and agile development teams as needed.
Bachelors or Masters in interaction design, visual design, cognitive psychology, human factors or related field.
5+ years experience as a UX professional working in corporate, agency or startup environments.
Excellent creative problem solver, systems thinker and advocate for quality experiences.
Strong communication (verbal, visual and written), organization and people skills.
Extensive experience working in agile software development.
Strong knowledge of user-centered design principles, processes, and techniques.
Expert skill in modern design and prototyping software.
Expert understanding of design systems and frameworks.
Strong portfolio of work with examples of work demonstrating qualifications.
April 11, 2019