IT Assistant

Hanapin MarketingIT & Cybersecurity 0-2 Years

Job Description

We are seeking a reliable Information Technology (IT) Assistant to provide technical support for our Hanapin Team.

Here's what you can expect to do as our IT Assistant:

  • Technology Support: You will act as the primary technical support for our growing team - both onsite in Bloomington, as well as for our remote team located across the US.
  • Technology Maintenance: You will work with our vendors to manage our existing IT equipment, input back-up data, and manage software licenses
  • Managing MacBook Inventory: You will maintain and organize our MacBook inventory, conduct tech set up and training for new hires, as well as laptop transfers for employees
  • IT Coordination: You will set up and coordinate the IT for internal meetings, trainings, and events
  • Research: You will seek areas for improvement with regards to our technology by researching and facilitating ways to help scale technology within our growing company

Job requirements and work experience we expect you to have:

  • Able to work on-site at our Bloomington, IN office for a minimum of 15 hours per week Monday through Friday during normal business hours
  • Previous hardware and software troubleshooting experience, with a preference for those who have Mac troubleshooting experience
  • Professional, positive attitude and commitment to confidentiality
  • Demonstrated strong written and verbal communication skills with a customer service orientation
  • High attention to detail with excellent time management and prioritization skills
  • Eager to pursue new challenges or problems independently and build a path to a solution
  • Demonstrate alignment to our company values of Reliability, Integrity, Creativity, Hana-thusiasm, and Resourcefulness
  • Minimum high school diploma or equivalent with a preference for those working towards an associate's or bachelor's degree in Information Technology or related field
  • Successfully passes background check
Posted On

February 27, 2020