Data Analyst

hc1.comCustomer Success 0-2 Years

Job Description

The Data Analyst supports the Service Delivery team from initiation to project delivery and closure. The DA is an important resource in helping to streamline and create best practices to ensure a timely and predictable delivery of our solutions. In this role you will report to the Service Delivery Manager and play a key role in helping bring value to hc1.com clients. You will be exposed to a variety of technologies and need to have the ability to quickly learn new technologies.

YOUR BACKGROUND SHOULD INCLUDE:

A four year degree or equivalent work experience
2+ years experience working with web/cloud based applications;
HL7 experience strongly preferred
Experience with SQL and database desired
Excellent analytical skills and demonstrated troubleshooting and problem-solving skills
Strong customer service skills
Exceptional communication skills (verbal and written) with the ability to produce clear concise documentation that can be easily understood by internal and external clients;
Time management skills to meet business demands with ability to track and perform multiple tasks
Experience with process improvement
WHAT YOU WILL BE DOING:

Support hc1.com clients in accordance with hc1.com best practices.
Work in concert with Service Delivery Managers through the activation process.
Direct support of SDM regarding data manipulation, specification review, HL7 mapping and workflow documentation, as well as system build, testing, and troubleshooting.
Engage other team members, including integration engineers, customer support and BI consultants to resolve time-sensitive issues.
Responsible for completing hc1 configurations and data mapping during the activation process.
Responsible for data clean up, export and import during the activation process, including monitoring and troubleshooting the quality of client data.
TECH STACK YOU WILL BE USING:

Proficient in use of Microsoft Office Suite, Search Engines and Web browsers
Knowledge of relational databases and SQL
HL7 mapping tools
Web-based applications
WHAT MAKES US UNIQUE:

Unlimited PTO, remote friendly and flexible hours
Career planning, mentorships and professional development
Stock Options
Volunteering Opportunities
Wellness Programs
401k Matching
WHO WE ARE:

hc1.com, the leader in High Value Care solutions, improves lives by making sure the right patient gets the right test and the right prescription at the right time. Its cloud-based solutions enable healthcare organizations—including medical laboratories, health systems, payors, and health plans—to deliver on the promise of improving patient outcomes, reducing harms and eliminating wasteful practices.

GET A GLIMPSE INTO OUR CULTURE AND PERKS BY VISITING HC1.COM/CAREERS AND FOLLOW US ON INSTAGRAM (@HC1DOTCOM) TO GET A DAY IN THE LIFE AT HC1.

Posted On

May 9, 2019