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Senior Salesforce Administrator – Indianapolis Office
HomeAdvisor and our sister company, Angie’s List, have combined to create the largest Homeservices marketplace in the nation. Part of ANGI Homeservices (ANGI), we connect millions of homeowners across the globe with home service professionals through our innovative and user-friendly products. ANGI Homeservices operates 10 brands in eight countries, and is headquartered in Golden, Colo. The Senior Safesforce Administrator will sit in our Indianapolis office.
Who are we?
ANGI HomeServices is seeking a Senior Salesforce Administrator to help support & enhance our applications. The administrator will configure and maintain the Salesforce platform to ensure delivery of high quality solutions to meet business needs for departments currently using Salesforce, as well as build the interface and tools to expand use of Salesforce across the business. This position is responsible for the overall configuration and operation of the existing implementation and continued operations, as well as the continuous improvement of the Salesforce tools for all user groups. This position also requires the ability to mentor other entry-level administrators, teaching best practices, and taking responsibility for configuration decisions. The administrator will perform configuration, testing, implementation, documentation, and updating tasks relating to the Salesforce system. A team player with a collaboration-oriented, mindset is essential.
What you’ll be doing:
Own and maintain user roles and profiles, security settings, sharing rules, etc.
Create and manage custom objects, fields, formulas, validation rules, custom workflows, process builder, and approval processes.
In-depth knowledge of the standard capabilities of SFDC and have successfully expanded on those capabilities using custom code (Apex, visualforce pages, lightning components, lightning design system, s-controls)
Participate in best practices with regards to system maintenance, configuration, development, testing, data integrity, etc.
Design, document, build, test and deploy enhancements to Salesforce custom objects, page layouts, workflows, alerts, reports and complex dashboards within Salesforce.
Research changes in upcoming Salesforce.com releases and other integrated applications; provide recommendations when necessary to enhance efficiency and productivity. Consult fellow staff and business owners, regarding implications to the business and to the current Salesforce.com instance.
Creates custom report types, custom reports, and dashboards.
Actively participate in build processes, sandbox configurations, and overall change management process.
Maintain a holistic view of all business processes and users in the system to understand cross-functional impacts with regard to configuration, process, workflow and reporting.
Participate in user requirement sessions and document user requirements to address changing business needs.
Contribute on the technical side of business projects and create solutions to meet challenges (including performing detailed analysis of technical and business requirements).
Implement and support third party solutions like Docusign, Pardot, Gainsight, and various others found on the Salesforce AppExchange.
Communicate with team members and stakeholders regarding status, technical issues and creative solutions.
Performs related duties as required or assigned.
Must work in the Indianapolis, IN office
Salesforce.com Certified Administrator, preferably an Advanced Administrator
Experience in a Salesforce.com System Administrator role using the platform at an enterprise level.
Experience evaluating new salesforce apps and develop plans for their implementation
Demonstrated strong performance collaborating with Sales, Support Services and Marketing teams to effectively utilize Salesforce.com.
Proven experience recognizing alignment between technology and business process.
Customer focused, action oriented and committed to driving quality results.
Able to quickly learn and adapt to new process and technologies in order to meet business needs and drive business value.
Exceptional interpersonal and written communication skills.
Exceptional mentoring and teaching skills.
Ability to multi-task and work creatively in a fast-paced environment.
Ability to understand customer requirements and translate them into a technical reality that is extendable and maintainable.
Detail-oriented individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies.
Ability to work independently and as part of a team.
Ability to understand and explain system integration, and multi-platform architecture.
Proficient in Microsoft Office tools, and the ability to use Excel at an above-average level.
If you’re interested in a career with us, we’d love to talk. If you have questions about any of our roles, talk with one of our Recruiters by signing up for our next chat: http://www.abouthomeadvisor.com/talk-to-us/