Company Information
Job Description
We are seeking a Customer Implementation Manager to lead client onboarding and manage ongoing experience. A hungry, self starter with SaaS experience, driven, intelligent, and ambitious individual would be a good fit for this role and company.
Qualifications & Skills
Previously held a client services role with a SaaS company
Minimum of a Bachelor’s in Computer Science or related field
Strong analytical and data reporting skills including SQL, Google Analytics, Domo
Experience
Working with cross functional teams including product and software development
SaaS product implementation experience in a Customer facing role, Account Management
Start-up experience is beneficial, Healthcare experience is ideal
Self organization, Leadership and project management skills
Responsibilities
Customer implementation planning and execution till Go-Live
Manage all aspects of customer roll-out and onboarding including training, user creation, data exchange and required customizations
Customer retention and success
Data and reporting; Pull, analyze and share client data to demonstrate value
Posted OnAugust 5, 2022
