Technical Support Engineer

International Vending Management, Inc.IT & Cybersecurity 0-2 Years

Job Description

What is IVM?

IVM is a technology company that is transforming workplaces one supply at a time. Our smart vending solutions offer instant access to essential tools, 24/7. The result: empowered employees and a more efficient enterprise.

Our systems are in operation in all 50 states and 44 countries. We are a 27-year-old company that is experiencing tremendous growth and one of the best-kept secrets in Indianapolis. Our dominance in this market is the result of having a product that is in high demand and unsurpassed in its technical capabilities. Do you have what it takes to work with Enterprise clients like Facebook, Salesforce and Intel?

Technical Support Engineer

We are looking for a Technical Support Engineer to join our automated supply vending company in Indianapolis, IN. This open role is due to tremendous growth within the organization and has great potential for personal and career development. Our ideal candidate will possess the ability to multitask and should be comfortable with changing directions on the fly due to IVM’s diverse customer needs. Being able to both troubleshoot and problem-solve analytically, as well as working in a team environment to expedite resolution is vital. Reporting to the CIO, this position joins a close-knit technical team and requires an excellent ability to work as a team player as well as complete tasks independently.

Qualifications include:

Strong technical background
Familiarity with Java, C#, MS SQL and .Net
Experience with Rest API, SDLC, and Visual Studio is a plus
Experience with Salesforce Service Cloud is a plus

Position Requirements:

Formal Education & Certification
BS degree in the field of computer science or similar and/or equivalent work experience.
Personal Attributes
Exceptional written and oral communication skills.
Communicates well with technical and non-technical co-workers alike.
Ability to present ideas in user-friendly language.
Highly self-motivated and directed.
Keen attention to detail.
Proven analytical and problem-solving abilities.
Desire to work in a team environment.
Motivated to serve clients, both internal and external.
Work Conditions
Limited on-call availability during non-business hours.
This job is located full-time at our headquarters in Indianapolis, IN.


Competitive salary commensurate with experience.
Relaxed work environment in a terrific location.
Generous insurance stipend + match 401(k).
Small company – huge clients.
Stable company experiencing rapid growth and remains 100% debt-free.
Company-paid training and personal development.

Posted On

August 12, 2019