We’re looking for an Associate Product Researcher to join our growing product team. This is a great opportunity for product researchers who want to impact the lives of tens of thousands of learners on the Lessonly platform.
As an Associate Product Researcher, you will support how Lessonly understands its users and their relationship to our product. This is a great opportunity for those looking to grow a maturing research team and work in partnership with Product Managers and Designers to shape the product roadmap.
Your primary responsibility will be to support research initiatives, working with other members of the research team as well as product managers and designers to understand the strategic direction and user research goals. We’re a team that balances broad, exploratory research to understand our users and their needs and ongoing concept validation and usability testing. This is a mixed-methods role (qualitative and quantitative) but will lean heavily on qualitative to inform our product discovery process. You’ll support our research process from end to end: working with squads to ask strategic research questions, recruiting users, conducting research and pairing with research teammates to drive clear synthesis and follow ups.
Role & Responsibilities:
Co-design and contribute to product research studies
Write usability testing and concept validation studies based on key objectives
Coordinate recruiting with internal stakeholders (product management, customer experience), and scheduling research participants for testing
Perform usability testing and concept validation studies in partnership with Designers and Product Managers
Partner with lead researcher on generative and exploratory research initiatives and synthesis
Document findings by taking notes from study recordings and contributing to note synthesis
Maintain study and insight records in Dovetail
Maintain participant list for future studies
Present usability study findings to key stakeholders (PMs, Designers, leadership)
Support and contribute to research ops building best practices, processes and tooling in with lead researchers.
October 20, 2021