Lead Product Designer

LessonlyDesign 6-8 Years

Job Description

Lead Product Designer
at Lessonly
Indianapolis, IN
We are looking for a Lead Product Designer to join our rapidly growing product team. This is a great opportunity for designers who have experience across a variety of disciplines as well as experience shaping design practices at a fast-paced software organization.

Your primary responsibility will be as a player/coach: you will manage two designers who will be dedicated to two cross-functional squads (a mix of a product manager, QA, and engineers focused on a shared set of objectives) while also serving as the designer on a squad of your own. You’ll help guide how Product Design will continue to contribute at every step of the way: from user research and requirements gathering to wireframing interactions and visual interface design.

How We Work at Lessonly
We are a tight-knit group with diverse backgrounds who value our culture. Individually, we strive to be humble, hungry, and people-smart. As a team we put learners first, we share before we’re ready, we ask clarifying questions, we highlight what’s working, we have difficult conversations, we get agreements, and we make time for life. These aren’t just slogans we put on the wall… these are values we aspire to live by every day.

Roles & Responsibilities
Ambassador of the function of Product Design (10-20%)
Success looks like:
All squads on the product team are utilizing consistent and habitual practices in product solutions.

Maintenance of a design system
Ensuring the product team’s design practice is comprehensive, collaborative, and inclusive

Designer management (10-20%)
Success looks like:
Direct reports feel like they have a coach they can count on and an advocate that listens and provides clarity

Weekly 1-on-1’s and quarterly check-ins to provide critical and reinforcement feedback
Help identify individual needs for progression in their careers and supports them on this journey
Problem/Opportunity research (10-20%)
Success looks like:
The insights gathered around opportunities to improve customer outcomes are sought after and become habitual to the organization as product decisions are made.

You’ll notice that much of the language being used comes from the double diamond style of thinking. We build software to solve real problems for real people. The first step in doing that is having a deep understanding of the problem we are trying to solve and the context of those that are trying to make progress. Defining the Why.
Product Managers and Product Designers will work closely on both the contextual/JTBD and usability types of discovery and research. Though not a requirement, PMs will often specialize in the JTBD type, while PDs will often specialize in the usability type.

Problem/Opportunity research analysis (10-20%)
Success looks like:
As you and the squad converge on an area of focus the stakeholders understand and agree on the importance of the endeavor as well as hypotheses around the value proposition.

Research without synthesis is like a beat and lyrics without a song. The research should be the ingredients to the clarity that is required for great product work. However, the compilation and synthesis of the research along with hypothesis creation is what brings true clarity.

Solution definition (20-30%)
Success looks like:
Successful team collaboration to achieve understanding and agreement about desirable, viable, feasible, and usable solutions to big problems.

Next up is probably the most visible aspect of the job. This is when solutions or concepts are created, prototyped, tested, and iterated upon. We will use the full library of techniques such as lo-fi as wireframing, hi-fi live-data prototypes and any of the other techniques in between. Validating and learning as quickly as possible with collaboration being a major key. Our value of sharing before ready is most applicable to this role.

Solution delivery (20-30%)
Success looks like:
Your squadmates relying on you for your strong design opinion while being flexible and open to ideas during the collaborative convergence on a simple, elegant, desirable, viable, feasible, and usable solution and the necessary UX/UI.

We move fast. We move together. Dual-track agile best describes our product delivery model. Meaning, at all times a squad is active in both discovery and delivery. This is admittedly very difficult to manage, but the payoff is worth the cost. Iterate, iterate, iterate.
Critical Abilities
Dream big, start small
As demonstrated by being able to understand a problem, dream big dreams on how to solve that problem, consider how might we work backward to the first small steps in that direction, and most importantly helping everyone (stakeholders and teammates) all of the way through this journey.
“Here is what this could be… if you like that, here is how we could get there”

User-centered systems design
As demonstrated by being known to think through the complete experience when tasked with a design challenge. Myopically focusing in on the single task at hand can be detrimental to a software offering. It is important to have the ability to think deeply about the problem at hand and the potential impacts to experience across the rest of the system for the user and internal stakeholders (i.e. our team's ability to build and support the proposed solution).

Promises delivered
As demonstrated by being known for the ability to make an estimate, establish a deadline collaboratively, and hit that mark.

Producing value, not work
As demonstrated by being known for asking clarifying questions about the intended impact of the work, weighing options, and devising creative solutions to complex problems.

Beneficial Abilities
Research execution and synthesis
As demonstrated by being a proficient interviewer or wanting to learn to be. Talking to customers is a HUGE part of our process. Knowing the right questions to ask and how to make sense of the answer is an important part of the job.

Showing progress via iteration
As demonstrated by being known for taking a big problem and decomposing it into shippable chunks that can ensure all parties are aligned on the outcome.
Visual/graphic design
As demonstrated by having built user interfaces that have been implemented and are visually appealing and on-brand.
Also as demonstrated by the proficiency with at least one screen design tool. If it’s not Sketch, you should be willing to learn Sketch.
Designers on our team should be comfortable spending time diving into the functionality of a pleasing user experience that fits within the current application and should have a visual eye that allows them to design to meet our current standards.

Nice-to-have Abilities
Bilingualism (business and technical)
As demonstrated by being able to translate the non-technical business needs into a clear technical action plan and vice versa, seamlessly.

Web tech (client-side engineering)
As demonstrated by having written production-quality HTML, (S)CSS, and basic JavaScript.

Lessonly benefits to help you do better work and live a better life:
Health insurance—dental, medical, and life. We help you stay covered.
Competitive pay, a 401k plan, and equity. Money matters and we like to think about the ways you can win as we win.
Tech Stipend. Helping you with the tech gear you need for the things you do.
Unlimited paid time off. Keeping this benefit simple so it’s simple for you to use it when you want to use it.
Parental leave. Because we think it's important to spend time with your new family.
Drinks and snacks. What’s your favorite LaCroix flavor?
Yoga, Nintendo, and Pop-a-Shot.
Free parking with downtown Indianapolis office.

Posted On

March 7, 2019