The Director, Strategic Services provides direction and guides the Professional Services organization (PMO, Campaign Services, Creative Services and Marketing Consulting) to success through innovation, repeatable processes, training, development, and mentorship. This role oversees project execution outcomes, the effective use of workflow tools and internal processes, and efficient capacity planning. This is a senior level position leading a team of billable resources. This position will not carry a billable target. The expectation of this position is to create new revenue generating services to offer our customer base.
> 8+ years of prior management experience
> 10+ years of prior experience in consulting as a client-facing Consultant
> Prior experience in a billable services role and billable target
> Bachelor’s degree in Information Systems, Marketing, Sales or a related field, or equivalent experience
> Prior demonstrated track record of building a new service practice resulting in a profitable revenue steam
> Proven prior experience performing utilization and capacity management, balancing resource requirements with pipeline of current and future projects
June 6, 2019