The Compliance Coordinator is responsible for providing best in class support to our commercial clients. This position involves examining certificates of insurance and endorsements for completeness, accuracy, and conformance to contract requirements. You will conduct scheduled client account reviews, provide guidance regarding our systems and technology and be responsible for providing insurance agents with policy coverage verifications and cancelations. An analytical mindset: focus on accuracy and providing a great agent and client experience is key.
What Makes this a Great Opportunity:
Represent a leading SaaS company with the most innovative technology in the industry and a 95% client retention rate.
Work for a 2023 Indy Star Top Workplaces winner.
Work with supportive leadership and with co-workers focused on helping you succeed.
Join a culture that strongly supports your personal and professional development and provides continuous opportunities to learn due to exceptional continued business growth.
Great work-life balance, company culture and benefits (including 401k & Paternity leave)
Experience in commercial insurance is required (General Liability, Umbrella, Worker's Compensation, etc.).
Working with a professional and family-oriented team
Examine Certificates of Insurance and Endorsements for completeness, accuracy, and conformance to our client’s contract requirements
Following up with Insurance agents to verify policy coverage and cancellations
Provide detailed and accurate review
Learn and utilize company’s technology
Answer client inquiries about compliance matters
Follow established review process
Perform client account review
3-5 years in a commercial insurance compliance related role
Experience working remotely
Extensive knowledge of General Liability, Umbrella, Workers Compensation, and other business policies is required
Excellent verbal and written communication skills
Ability to multi-task, prioritize, and manage time effectively
Passion for customer service
Demonstrated problem resolution skills
Ability to make quick decisions
Proficient use of Microsoft Word and Excel
Drive for excellence
November 10, 2023