Corporate Education & Training Program Specialist-Remote or Indy

myCOIMarketing 3-5 Years

Job Description

Company Description:

myCOI is an early industry-leader in the insurance technology space providing an innovative SaaS solution for tracking, processing, and managing certificates of insurance. Our Purpose - Erase the Worry through The Work We Do – Eliminating the disruptive impact of an insurance claim. Based in Indianapolis, myCOI’s proven track record of national growth and success has impacted hundreds of customers who use our products and services ranging from Fortune 100, Higher Education, Construction, Logistics, Healthcare, Property Management, down to some of our local favorite sports teams. myCOI Central offers an easy-to-use, cloud-based solution to protect organizations and ensure end-to-end compliance. It’s smart technology that has our industry expertise built right in-designed to provide a single place to view COI’s, compliance, and risk reporting, for vendors, suppliers, tenants, subcontractors, franchisees, and carriers. myCOI’s channel partners, a great leadership team that is energetic, innovative, and goal-oriented; along with living our core values: Unite, Reach, Own It, Choose Positive and Innovate, drives our continued growth and success.

We work hard to maintain an open, supportive culture that promotes the pursuit of excellence. As a member of our team, you’ll enjoy a competitive compensation package, great work-life balance and an innovative, supportive culture. We know that myCOI’s success derives from great teamwork and each individual’s exceptional results. Join us on our mission to disrupt, innovate, and lead the industry!

Position Summary:

The Education and Training Program Specialist is an exciting, influential new role reporting to the Vice President of Marketing focused on creating, executing, and managing the strategic vision, in alignment with leadership goals, for our customer education and training programs. The goal will be to build customer confidence by developing engaging, simplified education and training curriculum for a range of users within a variety of industries utilizing and leveraging our Learning Management System (LearnUpon) and other tools provided critical to the programs’ success. Driving myCOI’s thought leadership with powerful education and training programs and curriculum will help further our goal of protecting our customers from the risk of underinsured claims, costly litigation, and failed audits. Although this role does not require industry experience (we will teach you!), it does require passion for teaching others, exceptional project management and collaboration skills, comfort as a facilitator and presenter and comfort with the digital world. The Education and Training Program Specialist will be facilitating and presenting typically in an e-learning environment and will need to be tech savvy, while also comfortable facilitating and presenting in non-digital settings when necessary.

What Makes this a Great Opportunity:

Represent a leading SaaS company with the most innovative technology in the industry and a 95% customer retention rate.
Opportunity to mold a brand-new role!
Work with supportive leadership and co-workers focused on helping you succeed as you build out the education and training program and curriculum.
Professional growth & learning opportunities due to exceptional continued growth.
Great work-life balance with a 4-day work week option, amazing company culture and comprehensive benefits (including 401k)!
Work for a 2021 #MiraAwards Exceptional Employer nominee
Bring your passion for teaching, exceptional education and training program management capabilities and we will teach you the business!

Essential Responsibilities:

Develop, execute, implement, and manage a strategic and comprehensive education and training strategy for myCOI’s customers and partners in collaboration with the leadership, sales, marketing, development, and customer care & compliance teams.
Manage course execution and set up for remote and in person education including, site and speaker selection, agenda, and content strategy.
Understand how our customers learn to dissect complex information into simplified content that is effective and engaging for various learning styles within a variety of industries.
Develop and facilitate curriculum that can be presented in a variety of environments (digitally, in person, etc.)
Leverage the LMS (Learning Management System) LearnUpon for the administration, documentation, tracking, reporting, automation and delivery of the educational courses and training programs created.
Develop metrics and utilize data to track success and adjust strategy accordingly.
Leverage the LMS to create meaningful content and metrics that contribute to meeting the business’s education and training goals while ultimately benefiting our customers.

Basic Qualifications:

5+ years of experience developing education and training programs and curriculum in a corporate, classroom or e-learning setting.
Ability to adapt to a new industry and learn complex information quickly with the help of colleagues, industry partners and proactive learning.
Strong ability to dissect complex information into simplified, engaging, and informative content.
Confidence utilizing and leveraging Learning Management Systems (LMS) to create training and education programs and curriculum and track KPI’s. Experience with LearnUpon ideal.
Process oriented, yet flexible enough to juggle moving pieces and changing business needs.
Strong planning, project management and follow through skills from initiation to execution.
Ability to take initiative, proactively communicate and probe to seek answers.
Must be a very effective with the use of written language and speaking in front of others.
Proven ability to educate and train others in an engaging, informative, approachable, and fun way.
Must be somewhat tech savvy and very comfortable communicating in a digital environment.
Experience with WalkMe’s Digital Adoption Platform (DAP) helpful but not required.

Educational Requirements:

Bachelor’s degree preferred.


Competitive compensation package

Short Term Disability Insurance
Paternity and Maternity leave for expecting parents.
Pet Insurance
Paid Time Off (Holiday, Vacation, 8 hours community volunteer time)


Preference given to candidates residing within a commutable distance of Indianapolis. Open to remote work option. No relocation provided.

Posted On

April 26, 2021