Insurance Customer Care Specialist

myCOICustomer Success 0-2 Years

Job Description

This full-time Customer Service Representative position includes:

Provide appropriate solutions and alternatives within the time limits & follow up to ensure resolution
Build sustainable relationships of trust through open and interactive communication
Upload Certificates of Insurance into our software program
Solve and respond to support emails
Maintain inbound and outbound phone calls
Ensure accurate tracking of communications
Aid in the teaching and training of our clients and users to ensure proper software utilization and satisfaction
Meet personal and team goals for productivity and client satisfaction

Posted On

January 7, 2021