Technical Business Analyst

myCOIProduct Development 6-8 Years

Job Description

Position Summary:

The Business Analyst / Product Owner must be a problem-solver focused on understanding and translating operational business practices into working solutions via an Agile SDLC and helping myCOI achieve their desired business outcomes. As a member of the Product Management / R&D team; responsibilities include:

Reviews, analyzes, and evaluates user needs to create systems solutions that support overall business strategies
Researching technical considerations, existing product functionality, and other related matters in depth to develop a recommended set of functional specifications, technical specification, user stories and related content (workflows, etc.) needed to understand the options to solve customer and business needs
Communicating these needs to the Product Manager
Working as a member of an Agile development team to deliver the product

Candidates are expected to rely on experience and judgment to plan and accomplish a variety of complicated tasks and goals. A wide degree of technical proficiency, creativity, and latitude is expected. This position currently reports to the Chief Product Officer. This position requires 0% to 10% travel and the ability to work across time-zones.

What Makes this a Great Opportunity:

Represent a leading SaaS company with the most innovative technology in the industry and a 95% customer retention rate!
Newly created role ripe for your ideas, processes and personal touch.
Professional growth & learning opportunities due to exceptional continued business growth and a culture that strongly supports your own personal growth.
Work for a 2021 Indy Star Top Workplaces winner and 2021 TechPoint #MiraAwards Exceptional Employer Award nominee.
Great work-life balance with a 4-day work week option, amazing company culture and comprehensive benefits (including 401k & Paternity Coverage)!

Focused Responsibilities:

Collaborate with the Product Management team and stakeholders to understand the customer, business and market needs and ensure alignment with product vision and roadmap
Translate the customer, business and market needs into product requirements with acceptance criteria that solve the customer business problem or optimizes the business practice
Evaluate and invent new feature ideas
Participate in the product life cycle from conception through release
Represents, interfaces with and engages with business users
Act as a fully integrated Scrum team member in the Product Owner role
Use clear goals to communicate project vision at the beginning of every release and sprint so that the team understands the target objectives
Makes business decisions and clearly communicates requirements through epics and stories so that they are understood
Communicates status outside the team and provides progress reporting for transparency.
Always accessible and participates proactively and constantly in the team activities
Visible, vocal, and objective

Travel Responsibilities: 0-10% travel for tradeshows, etc.

Basic Qualifications:

5 – 7 years of experience in software product management or software development work is required
Experience with SaaS/Cloud-based revenue generating products is required (i.e., subscription based products sold to a customer base vs. internal products)
Strong analytical, technical, verbal, and written communication skills
Ownership mentality to lead the team through direct management, peer collaboration, and influencing others to deliver quality solutions in a timely manner
Practical experience implementing Agile methods to drive team performance and a track record of success using the Agile method to deliver software products
Formal product owner and Agile training are very desirable
Knowledge of Azure DevOps and/or JIRA
Strong verbal and written communication skills, strong analytical and problem-solving skills, ability to manage multiple projects simultaneously, flexibility and adaptability to change, decision-making and critical thinking skill
Highly organized with the ability to prioritize and track multiple tasks to successful completion
A team player who can work flexible hours

Posted On

May 25, 2023