Associate Product Manager

Scale ComputingIT & Cybersecurity 3-5 Years

Job Description

Our Product Management Team is looking to hire an Associate Product Manager in Indianapolis, IN. As an Associate Product Manager at Scale Computing, you will be responsible for supporting the Product Management team in making data-driven decisions through the collection of quantitative and qualitative product and industry metrics. This role owns the entirety of our Win/Loss analysis and customer research programs, which underpin our product team’s joint understanding of the buyer’s journey from the inception (prior to initial purchase) through to the retention of existing customers.

With this unique knowledge of our customers, you will own the tactical pricing of HC3 products and will work hand-in-hand with the Product Managers of each line of business to set quarterly pricing. You will be expected to interface with internal and external stakeholders at all levels through multiple communication channels, making strong communication skills a must. We believe in best-ever experiences from the inside out - so this means we’re looking for an approachable, friendly candidate who will love their co-workers as much as we love them.

Great candidates will look like this:

A positive team player who can work well within the team and collaborate cross-functionally, especially in a remote environment
A motivated self-starter who thrives on prioritization and follow-through
Passionately creative in mindset, and has the ability to adapt quickly to evolving business needs
Proven project management, strong organization skills, and excellent attention to detail
Great analytical, critical thinking, and problem-solving skills
An excellent communicator who is efficient and effective with customers and colleagues via web conference, written and verbal communication skills
Collects quantitative and qualitative product and industry metrics to find usable information and understand anomalies
Superior presentation skills that can take complex topics and present them in an understandable and relatable manner
Ability to work in high-pressure situations and set and meet deadlines
In-depth understanding of organizational data flow and its use in management decision-making

Oversee ongoing Win/Loss analysis across all target market
Maintain inhibitors/objections list to support backlog prioritization
Manage the current customer environment research program
Deliver and analyze quarterly customer survey
Understand the competitive landscape and articulate product gaps/strengths vs. Scale Computing products
Work hand-in-hand with product development to clarify user stories/release requirements and generally removing roadblocks in the implementation details for new features when leading new feature development
Own the day-to-day tactical pricing analysis
Maintain quarterly KPI analysis

1+ year of product management experience
Strong preference for a background in virtualization technology / IT infrastructure
Track record of using qualitative and quantitative data to prioritize and drive decision-making
Bachelor’s in business, marketing or engineering preferred
Experience with agile scrum development and lean startup principles
Strong communication skills (both verbal and written)
Willing to travel up to 10%
Excellent people and management skills to interact with staff, colleagues and cross-functional teams, and third parties
Pragmatic Marketing familiarity a plus
3-5 years Salesforce experience, administrator skills required
Strong Microsoft Office / Google Apps skills
Positive attitude and growth mindset
Takes initiative and delivers results with minimal supervision
Strong business acumen, technical aptitude, analytical skills, & attention to detail
Ability to manage and prioritize projects and ticketing systems with a Team and external Contractors
Ability to clearly & concisely communicate with users in different roles and with varying skill sets

Competitive, based on experience
Health Insurance: Vision, Dental and Medical (HDHP & PPO options)
PTO & paid Company holidays
This is a full-time, permanent position and may be remote or based out of our downtown Indianapolis HQ.

If you’ve reached this point in the job description and feel you’re still not sure if you should apply…Just do it! We know there are no perfect applicants. You may not have 100% of all those bullets listed above - and that’s okay. If you’re feeling like you’re not going to fit in with our teams - you’ll be surprised. We’re one Scale Computing which means however you identify and whatever background you bring with you, we encourage you to submit an application if it’s a role you can be passionate about doing every day. Please send your resume, with the job title in the subject line to

Seniority Level

Computer Software
Employment Type

Job Functions
Product Management

Posted On

April 26, 2021