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Junior DevOps Engineer

ADDRESS: 9102 N. Meridian Street, Suite 415 , IN 46260

SmarterHQ is looking for a Junior DevOps Engineer to help extend and maintain their SaaS platform. This is a rare opportunity to be an integral part of a small team responsible for supporting the software dev team and tech environment, and doing amazing work for SmarterHQ customers. This role is based in our Indianapolis, IN headquarters office and reports directly to the VP Operations & Hosting. Training will be provided.

Managing operations, triaging, and fixing operational issues
Perform ongoing routine application and system maintenance tasks.
Assists in establishing requirements, methods and procedures for routine maintenance.
Assist in production support.
May work with vendors to resolve problems and develop solutions
May troubleshoot existing information systems to identify errors or deficiencies and develops solutions
On call rotation for production issues (about once a month)
On rotation for server maintenance (patching, software updates, etc) (about 2-3x/month from 12-6 am ET after initial training is completed)
Responsible for platform deployments
Participate in a small, experienced, energetic team on a rapid, agile development schedule.
All other responsibilities as assigned

Skills / Attributes Required
1-3 years of professional working experience with both Linux and Windows
Experience with AWS is a strong plus
Experience in a SaaS environment is a plus
Strong knowledge of software implementation best practices.
Ability to adapt quickly to an existing, complex environment.
Ability to quickly learn new concepts and software is necessary.
Technical undergrad degree or successful completion of tech bootcamp program.
Personal characteristics
Strong work ethic, high integrity, honesty and professionalism
excellent verbal and written communication skills
Meticulous attention to detail, embraces a sense of accountability
Problem-solver, calm under pressure, can-do attitude
Intellectual curiosity, thirst for learning, coachable, mentorable

Date Posted: 11/07/2017
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CATEGORY: Big Data/Analytics, Marketing/Sales Technology CITY: Indianapolis

SmarterHQ is a multi-channel behavioral marketing platform that empowers B2C marketers to personalize customer interactions in real-time.