Director of Customer Success

Socio Labs IncCustomer Success 3-5 Years

Job Description

Socio’s Customer department is rooted in the intrinsic motivation to help others find solutions to their challenges. The Customer team leads the charge in Socio’s mission to help event planners take their events to the next level. Our team aims to drive an exceptional experience and sustained value for Socio customers through trust and consulting on Socio products and services.The outcome is increased value, satisfaction, and renewal of the customer.

Socio is looking for a Director of Customer Success to help lead the strategy for retention and customer experience for our clients. The director will oversee a team tasked with enablement, adoption, and retention of our entire customer base. This person will work cross-functionally to ensure our processes, structure, and that our clients are achieving their business outcomes with Socio.

Posted On

September 11, 2020