Director of Services

Socio Labs IncCustomer Success 3-5 Years

Job Description

Socio’s Customer department is rooted in the intrinsic motivation to help others find solutions to their challenges. The Customer team leads the charge in Socio’s mission to help event planners take their events to the next level. Our team aims to drive an exceptional experience and sustained value for Socio customers through trust and consulting on Socio products and services.The outcome is increased value, satisfaction, and renewal of the customer.

We’re looking for an experienced professional services leader to develop and lead a new team in our Customer department.This person will manage the strategic direction and execution of Socio's Services team. Our dedicated team provides customers with the support and expertise they need to create, deploy, and maximize the success of their events. This team creates and evolves depth, scale, consistency and overall services for Socio’s global customer base and unprecedented growth.

Posted On

June 22, 2020