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Technical Business Analyst
SWC Technology Partners is searching for a Technical Business Analyst to join our Software Solutions Group. This individual will work on a team of software developers, conducting business analysis, functional design, quality assurance, and user enablement needs. This individual will be responsible for overseeing customer’s needs to ascertain software requirements, strive to build and maintain strong customer relations as well as ensure client expectations are successfully met.
Lead requirements gathering and discovery workshops
Conduct current state assessments of business processes and supporting systems
Perform gap and data analysis in support of identifying improvement opportunities
Support Technical Leads and developers by providing functional clarification and setting expectations with team and client
Identify, document, and manage change; transition delivered solution to end users
Author and create design artifacts such as: Functional design specifications, low fidelity wireframes, use cases, user personas, data dictionaries, process and data flow diagrams
Document, socialize, and triage issues, defects, and enhancement requests
Manage traceability matrices, change requests, test plans and cases, user guides, capability discovery and delivery roadmaps
Plan and execute test plans and test cases; ensure overall quality of solution is a plus
3-5 years’ experience as a Technical or Functional Business Analyst or equivalent role
Bachelor’s degree from an accredited university
Experience gathering, documenting requirements and leading working sessions
Excellent computer skills and proficient in Excel, Word, PowerPoint and Outlook
Excellent communication and presentation skills, both verbal and written
Excels at operating in a fast-paced technical environment
Ability to solve problems, identify solutions, and appropriately escalate issues
Must have legal authorization to work in the U.S. for any employer
Perks of working at SWC:
Bragging rights – Check out our Awards!
Career development – formal mentorship programs with assigned career advocate to assist with your training and growth
Comprehensive health and dental plans starting on Day One
SWC pays for technical certifications
Flex time schedule
Free onsite gym, quarterly massages, yoga classes and fun group competitions and outings!
SWC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, gender transition, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status.
Keywords: Business Analyst, BA, Quality Assurance, PowerPoint, PowerView, Tableau, Qlik, Balsamic, JIRA, Enterprise Tester, Requirements Gathering, User Experience, Testing, User Enablement, Data Visualization, SharePoint, Application Development, Software, Definition