Director, Customer Success

WunderkindCustomer Success 6-8 Years

Job Description

Wunderkind is looking for a Director of Customer Success to manage a team of six to eight high-performing account managers in Indianapolis to help drive strategy and grow relationships for leading eCommerce customers.

This role requires a consultative and holistic approach to the customer lifecycle, including providing guidance and leadership through the onboarding process, ability to consistently communicate our value, and early identification and resolution of at-risk customers. You will also be leading strategic initiatives aimed at maximizing adoption, retention, and overall customer lifetime value for some of the largest brands in the world.

Posted On

April 23, 2021