Incident and Problem Manager

Zotec PartnersSupport 6-8 Years

Job Description

As our Incident and Problem Manager, you will be a key contributor managing incidents and problems. Partnering with teams across Zotec will be critical to understanding, managing, and resolving complex issues within our existing eco-system. Your responsibilities would include managing incidents and creating, tracking, and assigning resulting problems with a significant opportunity to define, refine, execute, and enforce policies and standards. The ideal candidate would possess excellent communication, customer focus, problem-solving skills, a strong ability to multi-task, and be able to effectively gain trust with clients, users, management, stakeholders, and team members. Role will work with change, incident, problem, and operations risk management teams.

Posted On

September 8, 2021