As Coltrain Onsite marks its first year of operations—growing to 100+ team members across 14 states—the company announces SHIELD™, its proprietary field service application built to set a new standard for quality in mobile fleet maintenance.

Coltrain Onsite Fleet Care, a family-owned mobile fleet maintenance company operating across 14 states, today announced the launch of SHIELD™, a proprietary field service application that digitizes the preventive maintenance inspection process from start to finish. Built to address a persistent quality and accountability gap in the mobile maintenance industry, SHIELD gives fleet managers a transparent, time-stamped record of every inspection—captured in the field by the technician who performed the work.

SHIELD—which stands for Service History, Inspection, Evaluation, Labor, and Documentation—captures real measurements, photo documentation, and technician sign-off at the point of service. Each completed inspection generates a clean service record tied to the unit’s VIN, the date of service, and the name of the technician who performed it. The result is an unbroken line of sight from the hands of Coltrain Onsite’s technicians to the eyes of their customers.

“SHIELD is how we hold ourselves accountable for the quality of our work,” said Kyle Coltrain, Co-Executive Officer of Coltrain Onsite Fleet Care. “When we do a 100-point inspection on a fleet vehicle, every single point is accounted for—time-stamped and documented with photos. SHIELD gives our customers the confidence and peace of mind that their fleet vehicles receive consistent, high-quality inspection, maintenance and repair services by Coltrain technicians. The result is safe, reliable vehicle operation and maximum fleet uptime.”

Unlike traditional inspection forms that record little more than a checkmark, SHIELD captures the actual data behind every inspection point: tire PSI readings, tread depths, brake measurements, and steering play values are recorded as real numbers—not pass/fail indicators—giving fleet managers a precise, verifiable snapshot of each unit’s condition at the time of service. Photos are captured throughout the inspection, creating a complete visual record to accompany the data.

Designed and developed by Coltrain Onsite, SHIELD was built for technicians and the fleets they service — connecting the work from the hands of Coltrain technicians to the eyes of their customers and delivering on the promise of Confidence in Every Repair. Built with the technician as the primary user and as a natural extension of their hands-on inspection process, SHIELD is simple enough to trust in the field and thorough enough to capture the inspection and repair data that matters most to fleet managers.

“The goal was to build something a technician could learn in a day and trust every day after,” said Kevin Coltrain, Co-Executive Officer of Coltrain Onsite. “We took every speed bump out of the workflow so they can focus on what they’re good at—taking care of trucks. The technology handles the rest.”

Mobile fleet maintenance has long struggled with a quality and accountability gap—one that leaves fleet managers uncertain about what was actually inspected and when, making it difficult to verify compliance, track PM currency, or hold service providers accountable. SHIELD addresses this gap directly, delivering documented proof of work as a standard part of every Coltrain Onsite service call.

Every SHIELD Report carries the name of the technician who performed the service, a deliberate reflection of Coltrain Onsite’s technician-first culture and its commitment to accountability at every level of the organization.

Since going live with electronic PM inspections, Coltrain Onsite technicians have completed hundreds of SHIELD reports across the company’s service network. The application is now the standard workflow for all preventive maintenance services.

The SHIELD launch coincides with another milestone: Coltrain Onsite’s one-year anniversary of operations. In that time, the company has grown to a team of more than 100 people serving fleets across 14 states—growth Kyle Coltrain credits to a simple standard: when you say you’re doing a 100-point inspection, every single point gets done.

“We built Coltrain Onsite because the industry needed a better option—one that puts quality and transparency at the center of every service call,” Kyle Coltrain added. “SHIELD is how we deliver on that promise.”

About Coltrain Onsite Fleet Care

Coltrain Onsite Fleet Care is a family-owned mobile fleet maintenance company providing preventive maintenance, inspections, and repairs for commercial trucks, trailers, and specialty equipment across 14 states. Founded on the belief that fleets deserve a maintenance partner they can trust, Coltrain Onsite combines experienced technicians, transparent documentation, and purpose-built technology to Defend the Road with safe and reliable mobile fleet maintenance. Learn more at coltrainonsite.com.

Media Contact

Dave Evans
Coltrain Onsite Fleet Care
dave.evans@coltrainonsite.com
317-966-6710