Articles by Joshua Hall

As Indiana’s tech community continues to grow and mature, it’s getting harder and harder to narrow down the winners for our annual Tech 25 Awards program. Clearly, there is a wealth of tech talent in the Hoosier state, and they are making incredible moves. Join us in celebrating the Tech 25 class of 2020 through […]

While the skilled trades like carpentry and masonry have had a clear pathway to employment since the 16th century through apprenticeships, and plumbing and electrical have had them for nearly 100 years, apprenticeships and other clearly defined paths into the professional services and industries—like technology—have lagged behind at best or never really taken hold. Of […]

Kevin Hammond, founder and CEO of DB Services, is an accidental entrepreneur. He graduated from Indiana University Kelley School of Business shortly after the dot com bubble burst in 2000, which forced him to make his own way in a tight job market through independent tech consulting. It’s been 17 years now, and tech consulting […]

Alex is the Manager of Product and Technology for Codelicious. He combines a degree in Computer Science with innate people skills to lead a team in building the platform and technology supporting the creation of computer science curriculum. A Butler University graduate with infectious energy, Alex proudly calls Indianapolis home. Outside of the office, Alex […]

Sometimes the pent up demand for new tech is so great that it can rocket a market like customer experience management into double-digit compound annual growth. To be exact, customer experience related sales are projected to grow 11.8% over the next five years. But tucked into customer experience management’s impressive growth is a second story […]

What comes to mind when you hear the phrase “rise up” and how does it make you feel? Because I’m a theatre nerd, the first thing I think of is Lin-Manuel Miranda’s hit Broadway musical Hamilton. The “rise up” phrase is used to great effect in the show, and those six simple letters are so […]

Customer service at its purest, most basic form is a one-to-one and face-to-face conversation at the point of service. That’s the measure of the entire experience, and it’s easy to understand how it went. The farther away you get from the customer, however, the more difficult it is to even have a conversation, let alone […]

If you are looking for a career in the high-tech field, you have first to understand and gain the specific skills in demand. Since the high-tech environment is an ever-evolving world, the skills that you may be requested to change also accordingly. That’s why professionals who work in the tech industry keep improving and acquiring […]