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Parker Technology

Parker Technology is the customer experience solution of choice for the parking industry.

Company Information

https://www.helpmeparker.com
(800) 923-2704
Indianapolis, IN
Founded in 2004

Company Description

Parker Technology is a software and services company that helps parking facilities provide an excellent customer experience, by resolving issues for parking guests when they fail in the face of automated payment kiosks.

Parker’s patient, well-informed specialists virtually answer and resolve intercom calls 24/7 and is the only company in the parking industry that can deliver this service with face-to-face, two-way video communication.

Putting this personal, human touch back into an automated situation enhances the customer experience, provides metrics to improve operational efficiencies, increases successful payments, and ensures customer service calls are answered.