Infosys Named a Leader in Four IDC MarketScape Vendor Assessments for Service Lifecycle Management and Intelligence Transformation
Infosys (NSE, BSE, NYSE: INFY), a global leader in next-generation digital services and consulting, today announced that it has been positioned as a Leader in four IDC MarketScape reports – IDC MarketScape: Worldwide Manufacturing Service Life-Cycle Management (SLM) Systems Integrators/Business Process Outsourcing 2022-2023 Vendor Assessment; IDC Marketscape: Worldwide Manufacturing Service Life-Cycle Management Strategic Consulting 2022-2023 Vendor Assessment; IDC MarketScape: Worldwide Manufacturing Intelligence Transformation (IX) Strategic Consulting 2023 Vendor Assessment and IDC MarketScape: Worldwide Manufacturing Intelligence Transformation 2023 Vendor Assessment.
IDC conducted an analysis with IDC MarketScape, its research-based assessment tool that provides a comprehensive evaluation of potential key measures for success that define vendors’ capabilities and strategies.
Key strengths noted by the IDC MarketScape reports include:
Track record of innovation: Infosys has been serving the aftermarket for over 25 years and has built a track record of innovation and service business model transformation for clients in the manufacturing industry. Through its innovation hubs, Infosys has been able to work closely with its manufacturing clients to improve processes and explore industry-specific digital capabilities for service transformation.
Expertise in the manufacturing industry: Infosys’ large footprint in the manufacturing industry and strong relationships with executives are also a strength and help with name recognition. The industry expertise that Infosys has built over the past 40 years is supported by a strong focus on cultivating talent, with the training/development of employees through COEs, partnerships with academia and localization strategies all part of its ongoing workforce plans.
Commenting on this acknowledgment, Jasmeet Singh, Executive Vice President and Global Head of Manufacturing, Infosys, said, ‘We are thrilled to be recognized as a Leader across all four IDC MarketScapes for Service Lifecycle Management and Manufacturing Intelligence Transformation. This is a testament to our teams’ relentless pursuit of excellence and industry-leading innovation. It underscores our commitment to delivering end-to-end SLM and IX services and helping manufacturing enterprises achieve their digital transformation goals.’
‘Intelligence transformation (IX) is an essential pillar of manufacturing digital transformation and the future of intelligence,’ states Reid Paquin, research director for IDC Manufacturing Insights’ IT Priorities and Strategies Practice. ‘However, many manufacturers struggle with maximizing the value of data they currently have available to them. The industry is looking for IX service providers to help manage growing volumes of data and embed intelligence into manufacturing processes. Infosys was recognized in the Leaders category of the recent IDC MarketScape: Worldwide Manufacturing Intelligence Transformation (IX) 2023 Vendor Assessment and IDC MarketScape: Worldwide Manufacturing Intelligence Transformation (IX) Strategic Consulting 2023 Vendor Assessment.’
‘Manufacturers must deliver more value to customers, both internal and external, through enhanced service experiences and maintenance operations,’ states Aly Pinder, research vice president Aftermarket Services Strategies IDC. ‘This is no easy task, and manufacturers will need to establish strategic relationships with partners like Infosys to accelerate transformation into new service business models and more efficient operations, ultimately to deliver wow experiences to customers. Infosys was recognized in the Leaders category of the recent IDC MarketScape: Worldwide Manufacturing Service Life-Cycle Management Strategic Consulting 2022-2023 Vendor Assessment and IDC MarketScape: Worldwide Manufacturing Service Life-Cycle Management Business Process Outsourcing and Systems Integrators 2022-2023 Vendor Assessment.’
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