CARMEL, Ind. — MISO has named Nirav Shah as its new chief digital and information officer. Shah will manage the digital technology division’s innovation, operations and infrastructure areas for the 15-state grid operator. Shah will be based at MISO’s headquarters in Carmel, Indiana.

“We are pleased to welcome Nirav aboard, and we are confident he’ll play a key role in driving us forward as we continue to navigate the ever-evolving and complex energy landscape,” said Todd Ramey, senior vice president of markets and digital strategy at MISO. “He brings a well-rounded background with significant expertise, and his strategic mindset will accelerate innovation for MISO and our members.”

Shah, a distinguished technology and innovation leader, brings over 20 years of experience to his new role. His previous positions include serving as the chief information officer and vice president of IT at Republic Airways, where he spearheaded digital transformation, operations, infrastructure and security. Shah also led applications development at OneAmerica Financial and held several senior-level roles at Interactive Intelligence, which was acquired in 2016 by Genesys, a global leader in cloud customer experience and contact center solutions.

“MISO’s responsibility to ensure reliable power for 45 million people makes this role particularly exciting,” said Shah. “I’m eager to join such a highly skilled team during a period of dynamic change where technology is paramount to MISO achieving its strategic priorities.”

Shah’s academic and professional achievements further underscore his qualifications. He recently completed the Chief Digital Officer program at Kellogg School of Management. He holds an MBA from Missouri State University, a master’s degree in computer science from the University of Missouri-Kansas City, and a bachelor’s degree in computer engineering from the University of Mumbai. His contributions to the industry have been recognized with the ‘Best of Tech’ Mira Award 2019 Chief Technology Officer of the Year honor from TechPoint/Indiana Business Journal.


MEDIA CONTACT: Brandon D. Morris

About MISO

Midcontinent Independent System Operator (MISO) is an independent, not-for-profit organization that delivers safe, cost-effective electric power across 15 U.S. states and the Canadian province of Manitoba. 45 million people depend on MISO to generate and transmit the right amount of electricity every minute of every day. MISO is committed to reliable, nondiscriminatory operation of the bulk power transmission system and collaborating with all stakeholders to create cost-effective and innovative solutions for our changing industry. MISO operates one of the world’s largest energy markets with more than $40 billion in annual gross market energy transactions.