Mercury Business Center provides experienced sales, marketing & operations solutions for U.S. and Canadian technology companies.
Located in Indianapolis, Indiana, and Makati, Philippines, Mercury provides you with your own professional and experienced Full Time Dedicated Remote Staff experienced in SAAS, internet services, managed services, and hardware/software backgrounds who report directly to you daily from our world class facilities.
Inbound Support: Our customized approach to inbound call center outsourcing can accommodate all manner of specific requirements and support the most current requirements including customer support, help desk, call overflow, order taking, reservations and bookings, business continuity and more.
Outbound Support: Mercury operates one of the most experienced call and support centers in the Philippines. Our outbound contact center operations are enabled and incented to successfully telemarket and up-sell our tech partners' solutions,as well as recruit, lead gen, billing reminders, and more. In fact, we pioneered the concept of the popular Share the Risk sales program.
Back Office Support: Mercury's operations are comprised of well-informed and well-trained professionals from the tech industry, including SAAS, telecom, managed services, hardware/ software solutions and more. Those skill sets allow us to be the preferred outsourcing choice for tech companies.
Go with Mercury, and Speed Ahead of The Competition!