Transforming Citizen Experience with AI & Cloud

You're invited to a special Lunch & Learn event hosted by the Indiana Office of Technology (IOT), in partnership with Google Public Sector, TTEC Digital, Botcopy, and Carahsoft.

Join us on Tuesday, September 17th, from 10:00 AM to 2:00 PM in Indianapolis. This exclusive event is designed for public sector leaders eager to learn how AI and cloud technologies are transforming the citizen experience.

What You’ll Learn:

• How AI-powered contact centers are revolutionizing government service delivery.
• Real-world examples of conversational AI reducing citizen wait times and boosting satisfaction.
• Insights into building scalable cloud infrastructure for public sector innovation.
• Success stories from agencies already achieving results—and how you can, too.

Enjoy engaging discussions, actionable insights, and a complimentary lunch while connecting with your peers across government.

Agenda

Attendees will need to bring their laptop to participate in the workshop.