Assuming your customers are happy is a bad idea.
What voices are the most important voices to be heard for any B2B business? My hope is that most people would agree that you have to hear the customer’s (or potential customer’s) input. You simply will not have a business if you do not have a customer to sell your products or services to. However, […]
When Gen Xers Manage Millennials
Millennials may be the younger siblings of Gen Xers, but they were raised differently, with different expectations from their (usually Boomer) parents. Gen Xers, now in the role of manager to Millennial employees, are finding that their view of work, priorities, and use of time differ from those of their employees. Gen Xer Landscape Born […]
RISK: When What Can Never Happen — Does
Data center customers expect perfection. Whether you are an in-house department serving a CIO/CTO or a wholesale data center and co-location site, your customers expect perfection when they house their servers and other equipment in the center. What exactly is perfection in the eyes of today’s data center customer? The power stays on. Commands and […]
Don’t share photos of your children. ‘Sherish’ them instead.
Photography today is driven by the instant gratification of social sharing through photo sharing apps. Proud parents, especially, love showing off the amazing things their children are doing. (Everyone has to see the first time your child eats sweet potatoes right? It’s a must!) However, is sharing these photos over the Internet dangerous? When you share […]
From Indianapolis to L.A. to NYC to Austin and Back Again
Ed Rice has lived in Los Angeles, New York City, and Austin, but has now made the move back to Indiana. This is the home of his alma maters: Cathedral High School, Ball State and IU, and he’s working as a product designer and strategist for Angie’s List. His friends are all asking why; he […]
Be Mobile, Work Social.
As you are undoubtedly aware (unless you live under a big old slimy rock), there’s an important, big-time transformation taking place, that impacts every person and organization. It unifies and leverages the collective knowledge, talents and capabilities of employees, customers and partners. It drives, generates and delivers more effective collaboration, engagement and productivity. And it’s […]
Turnover Begets Turnover: Nip It in the Bud!
It’s a fact: hiring and retaining software developers is going to be an increasing priority for your company in 2015. The talent competition is heating up as new companies move into central Indiana. Just last week, marketing intelligence startup DemandJump chose central Indiana over Austin and San Francisco to invest more than $1.2 million and add more […]
The Next Top 10 Cities for Tech Jobs: #6 Indianapolis
Indy is at it again, gaining national recognition as a fast-growing tech hub. Fast Company magazine named Indianapolis #6 on “The Next Top 10 Cities for Tech Jobs” list. We already knew this city was doing great things, but it is great to see others recognize it as well! Our recent Central Indiana Tech Workforce Study showed […]