#tbt The Speak Easy opens as clubhouse for entrepreneurs to create, collaborate, and learn

Indy’s Speak Easy opened its doors in February 2012, as the first collaborative workspace serving entrepreneurs in the Central Indiana startup ecosystem. The founders believed in providing a place for education, conversation and “manufactured serendipity.” Aaron Aders described it as a Moose Lodge for startups in Inc. magazine back in 2012. Now it’s hard to imagine […]

What’s New for Contact Centers in 2015

How appropriate. While here in London on business, I find myself sitting at a Starbucks staring out the window at a very old Windsor Castle as I write this blog. It’s fitting that I’m at Starbucks given that my blog is about the customer experience. Love them or not, Starbucks epitomizes a great customer experience. Why? Because they cater […]

Heartland Labor Arbitrage Defined (Why onshoring in Indy makes sense)

In today’s business world, the growing freedom of international trade coupled with a trend toward globalization is influencing the way we conduct business. One of the effects of globalization is labor arbitrage, which refers to the movement of workers or jobs because of changing economic conditions. Global labor arbitrage occurs when jobs move to nations […]

WATCH VIDEO: IndyXmas proves talent attraction can be a party

We celebrated the success and growth that the Indy tech community saw in 2014 with tech companies and community organizations at IndyXmas on December 27th. In its second year, IndyXmas is a party thrown by the tech community in town for out-of-towners home for the holidays. In 2013, every company represented hired at least one […]

Will your business survive if disaster strikes?

Business Continuity planning is incredibly important to every business, but can be daunting to start. We’ve invited Steve Aiello, Technical Architect, as well as Lance Thompson, President and Founder of Baseline Data Services, to give a few tips for creating an effective business continuity plan. It’s called Business Continuity, not IT continuity Business continuity and […]