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Insights from the Interactive Intelligence Interactions Conference event — Meet Your New Customer: Panel Discussion with Millennial Aged Consumers  Now that half of all Millennials (born 1980-2000) have reached the magical 24-year-old consumer demographic, they are rapidly displacing Baby Boomers in buying power in probably every category except health care and retirement services. What this means […]

Interactive Intelligence CEO Don Brown’s passion for the company he founded was palpable as he welcomed 2,000 customer service professionals from 50 countries to Indianapolis at the company’s annual Interactions global conference. In his usual irreverent (but very likable) style, Don talked about “giving fits to the big guys out there” and the large, attentive […]

Vice President and Chief Technology Officer Mike Meadows Joins TechPoint Board of Directors  TechPoint, Indiana’s technology growth initiative, announced today that Eli Lilly and Company has invested in the nonprofit economic development organization, joining its Pillar Partner donors who contribute $25,000 or more annually. Lilly is one of the largest employers of highly skilled computer-related workers […]

CAPTION: President Obama speaks at the White House Science Fair where US2020 announced the seven winning cities of a national competition to create multi-year campaigns to boost STEM mentorship across the country. (Inset Photos: Laura Dodds, executive director, TechPoint Foundation for Youth met entrepreneur and US2020 champion Dean Kamen, U.S. Secretary of Education Arne Duncan, and […]

Rally, Indy! We have four days to help Richmond, Indiana-based Skates US collect the most votes and win the Comcast Business Innovations 4 Entrepreneurs national competition that rewards entrepreneurs who are leveraging technology to enhance customer and employee experiences. Skates US is the exclusive U.S. importer and distributor for the world's three top brands of competitive ice skates […]