Innovation

When major brands want to engage with their customers in a different way on mobile, it’s fast-growing Indianapolis-area tech company Lumavate that makes it all possible.

With billions of dollars spent each year on improving customer satisfaction, why is the service experience still so bad? Sharpen Technologies may have the answer.

With plans to grow by another 125 tech employees over the next one to two years, Franciscan Alliance Information Services is on its way to employing nearly 550 people—two-thirds of whom work at the original Beech Grove site just south of Downtown Indianapolis.

In his breakdown of tech trends for 2019, Comcast Business’ Jeff Marston considers how the shifting contours of an evolving tech landscape can unlock exciting new opportunities and transform the way people communicate and conduct business.

Indy’s major tech-enabled employers are gaining street cred among the local tech communities, and Sallie Mae is fast becoming a competitive player in Indianapolis.