Innovation

5 Dos and Don’ts to Support Best Customer Success Practices Lincoln Murphy defines Customer Success as “when your customers achieve their desired outcome through their interactions with your company. “ OK. That works. Then, what is Customer Success Management? Is it the measurement of how happy your customers are? Or is it knowing what your […]

When selecting a new office space, every business has different considerations. Size, location, amenities… each office is unique and can offer different benefits. Looking for an office that will house a security operations center (SOC), however, is a little more complicated. Previously located in Carmel, Indiana, the Pondurance team started to realize back in 2015 […]

Much has been written about personalized medicine and the promise it holds to cure diseases and increase the quality of our lives. While personalized medicine has become a common buzzword, there is little understanding of what it truly means, how it will impact us specifically, and the role the cloud plays to make it all […]

Zylo launched as a High Alpha venture studio company a little over a year ago, built its unique software product through the summer, and won its first few customers in the fall 2016. The company’s first-year history reads like a prototypical startup success story on the surface, but some key entrepreneurial differences have set Zylo […]

The Indianapolis 500 is a specially-rated event, with similar security standards to the Super Bowl. Working alongside law enforcement agencies such as the FBI and Department of Homeland Security, Rook Security set up a Cyber Command Center inside the Indianapolis Motor Speedway Emergency Operation Center (EOC), to detect and respond to digital threats.