Internship Opportunity: Technology Support Intern
Location: Indianapolis, IN
About Us: Thompson Thrift is seeking a motivated and tech-savvy intern for the Summer 2025 internship program. This role will provide hands-on experience in IT support, assisting our team in maintaining efficient operations within our Information Technology environment.
Internship Overview: As a Technology Support Intern, you will provide in-house and remote help desk assistance to staff, supporting their daily technological needs. This internship is designed to offer practical experience in IT support while contributing to ongoing projects.
Key Responsibilities:
Assist with technical support for incoming queries related to computer systems, software, and hardware.
Help set up and manage devices across various platforms (Windows, iOS, MacOS, Android).
Participate in maintaining the daily performance of computer systems.
Support the installation and setup of network peripheral devices such as printers and scanners.
Help develop user process documentation for hardware and software.
Aid in identifying and resolving basic technical problems with Local Area Networks (LAN) and Wide Area Networks (WAN).
Collect feedback from team members about their computer usage and issues.
Assist in maintaining an accurate inventory of company-owned computers, equipment, and software.
Assist in computer and equipment setup.
Support the daily management of the Help Desk ticketing system.
Other duties, as assigned.
Qualifications:
Pursuing a Bachelor’s degree in Computer Science or a related field.
Familiarity with IT concepts through coursework, certifications, or relevant experience.
Basic understanding of hardware, software, and networking principles.
Comfortable with Microsoft 365 applications; knowledge of MacOS and iOS is a plus.
Strong problem-solving skills and the ability to manage time effectively.
Excellent verbal and written communication skills.
Willingness to learn and adapt in a fast-paced environment.
Internship Opportunity: Technology Support Intern
Location: Indianapolis, IN
About Us: Thompson Thrift is seeking a motivated and tech-savvy intern for the Summer 2025 internship program. This role will provide hands-on experience in IT support, assisting our team in maintaining efficient operations within our Information Technology environment.
Internship Overview: As a Technology Support Intern, you will provide in-house and remote help desk assistance to staff, supporting their daily technological needs. This internship is designed to offer practical experience in IT support while contributing to ongoing projects.
Key Responsibilities:
Assist with technical support for incoming queries related to computer systems, software, and hardware.
Help set up and manage devices across various platforms (Windows, iOS, MacOS, Android).
Participate in maintaining the daily performance of computer systems.
Support the installation and setup of network peripheral devices such as printers and scanners.
Help develop user process documentation for hardware and software.
Aid in identifying and resolving basic technical problems with Local Area Networks (LAN) and Wide Area Networks (WAN).
Collect feedback from team members about their computer usage and issues.
Assist in maintaining an accurate inventory of company-owned computers, equipment, and software.
Assist in computer and equipment setup.
Support the daily management of the Help Desk ticketing system.
Other duties, as assigned.
Qualifications:
Pursuing a Bachelor’s degree in Computer Science or a related field.
Familiarity with IT concepts through coursework, certifications, or relevant experience.
Basic understanding of hardware, software, and networking principles.
Comfortable with Microsoft 365 applications; knowledge of MacOS and iOS is a plus.
Strong problem-solving skills and the ability to manage time effectively.
Excellent verbal and written communication skills.
Willingness to learn and adapt in a fast-paced environment.
Internship Opportunity: Technology Support Intern
Location: Indianapolis, IN
About Us: Thompson Thrift is seeking a motivated and tech-savvy intern for the Summer 2025 internship program. This role will provide hands-on experience in IT support, assisting our team in maintaining efficient operations within our Information Technology environment.
Internship Overview: As a Technology Support Intern, you will provide in-house and remote help desk assistance to staff, supporting their daily technological needs. This internship is designed to offer practical experience in IT support while contributing to ongoing projects.
Key Responsibilities:
Assist with technical support for incoming queries related to computer systems, software, and hardware.
Help set up and manage devices across various platforms (Windows, iOS, MacOS, Android).
Participate in maintaining the daily performance of computer systems.
Support the installation and setup of network peripheral devices such as printers and scanners.
Help develop user process documentation for hardware and software.
Aid in identifying and resolving basic technical problems with Local Area Networks (LAN) and Wide Area Networks (WAN).
Collect feedback from team members about their computer usage and issues.
Assist in maintaining an accurate inventory of company-owned computers, equipment, and software.
Assist in computer and equipment setup.
Support the daily management of the Help Desk ticketing system.
Other duties, as assigned.
Qualifications:
Pursuing a Bachelor’s degree in Computer Science or a related field.
Familiarity with IT concepts through coursework, certifications, or relevant experience.
Basic understanding of hardware, software, and networking principles.
Comfortable with Microsoft 365 applications; knowledge of MacOS and iOS is a plus.
Strong problem-solving skills and the ability to manage time effectively.
Excellent verbal and written communication skills.
Willingness to learn and adapt in a fast-paced environment.
Company Information
Internship Opportunity: Technology Support Intern
Location: Indianapolis, IN
About Us: Thompson Thrift is seeking a motivated and tech-savvy intern for the Summer 2025 internship program. This role will provide hands-on experience in IT support, assisting our team in maintaining efficient operations within our Information Technology environment.
Internship Overview: As a Technology Support Intern, you will provide in-house and remote help desk assistance to staff, supporting their daily technological needs. This internship is designed to offer practical experience in IT support while contributing to ongoing projects.
Key Responsibilities:
Assist with technical support for incoming queries related to computer systems, software, and hardware.
Help set up and manage devices across various platforms (Windows, iOS, MacOS, Android).
Participate in maintaining the daily performance of computer systems.
Support the installation and setup of network peripheral devices such as printers and scanners.
Help develop user process documentation for hardware and software.
Aid in identifying and resolving basic technical problems with Local Area Networks (LAN) and Wide Area Networks (WAN).
Collect feedback from team members about their computer usage and issues.
Assist in maintaining an accurate inventory of company-owned computers, equipment, and software.
Assist in computer and equipment setup.
Support the daily management of the Help Desk ticketing system.
Other duties, as assigned.
Qualifications:
Pursuing a Bachelor’s degree in Computer Science or a related field.
Familiarity with IT concepts through coursework, certifications, or relevant experience.
Basic understanding of hardware, software, and networking principles.
Comfortable with Microsoft 365 applications; knowledge of MacOS and iOS is a plus.
Strong problem-solving skills and the ability to manage time effectively.
Excellent verbal and written communication skills.
Willingness to learn and adapt in a fast-paced environment.
